National Marine Manufacturers Association (NMMA) Recognizes NauticStar Boats with Marine Industry Customer Satisfaction Index Award
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AMORY, MISSISSIPPI —March 5, 2021
The National Marine Manufacturers Association (NMMA) announced yesterday that NauticStar Boats is a recipient of the 2020 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction.
The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients must achieve an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2020 and December 31, 2020.
“Consumer expectations of products and services are dramatically increasing across all industries. We continue to enhance our products and dealer experiences to provide exceptional customer service and quality products,” noted Scott Womack, President of NauticStar Boats. “We are honored to receive this award and will continue to deliver the highest levels of excellence in customer satisfaction.”
About NauticStar Boats
NauticStar Boats is a world-renowned innovator, designer and manufacturer of performance fishing and durable deck boats. Founded in 2002, NauticStar fulfills an individual passion for fishing, family, and fun aboard each finely crafted vessel. NauticStar produces an array of models ranging 18-32 feet, with options that cater to every desire—from tournament and professional fishing to pleasure boating.